Nortel (Avaya) Phone Basics

Enhanced Phone Directory Feature

Available immediately to all users of the Pastoral Center VoIP system, the "enhanced" Directory service is now back on line. This service allows you to find and dial numbers of all employees listed in the Lawson system that have a phone number listed, not just those in phones defined to our VoIP phone system.
 
The enhanced directory is available by pressing the blue "Expand" key to the right of the keypad. Use the center navigation buttons to highlight the "Directory" icon and then press the "center" button of the navigation tool to open the directory.
 
This directory is easier to use because you only need to press each key once to spell out the name that you seek, and the phone continuously updates the screen with possible names you're looking for. When the name you seek is visible, use the navigation control to highlight it, then press the center button on the navigation control to select it.
 
If the information, then displayed, is for the person you seek, use the navigation control to highlight which number, of those present, that you would like to dial. Then, press the center button and then the button below the "OK", that will appear on the screen, to dial the number. Below is a video prepared by Dave Prentice, expaining the use of the product. It is best viewed in "Full-Screen" mode (once running, mouse over video to reveal menu bar at bottom, then click "4-corner" shapped icon at extreme right of menu bar)
 
 
To insure that the directory continues to be of value to all users, be sure to verify that your information is correct and, if not, you can add or change your number via the Employee Directory web page. (Click on START button, click on "Archdiocesean Links", Click link next to "Employee Directory". Once on the page, search for your name and  verify the phone number and change it, if needed. The page is aware of your identity and will only allow changes to your information). 

Documentation

 TitleOwnerModified DateSize 
CallPilot (Voice Mail) User GuideMike Riley8/1/201290.59 KBDownload
Avaya (Nortel) Phone User GuideMike Riley8/21/2012462.19 KBDownload