Services for Departments and Agencies

Services offered to departments and agencies within the Pastoral Center network include (but aren't limited to):

  • IT Technical Assistance Line
  • Training 
  • Telephone consultation—regarding troubleshooting, hardware repair, expansion, replacement, life-cycle management, software
  • User administration and management — accounts, rights, application privileges
  • Server and application administration — daily oversight, monitoring, updates, patches
  • Technology purchasing assistance
  • Software management — licensing, updates, patches and distribution
  • Installation and maintenance of hardware and software
  • Product evaluation, testing, research, recommendations
  • Network services — printing, file sharing, VPN's, LAN's, WAN's
  • Internet services — proxy, firewalls, logging, anti-virus, content filtering, trusted domains, site blocking
  • Web hosting — public sites and Intranet sites
  • Domain hosting
  • E-mail services — anti-virus, spam management, filtering, quarantine, post office functions, delegations
  • Consulting
  • Application maintenance and support
  • Back-up and recovery
  • Telephone and voice-mail system support — moves, adds, changes, billing

Services for Schools and Parishes

Services offered to schools, parishes and agencies that are not part of the Pastoral Center network include (but aren't limited to):

  • IT Technical Assistance Line
  • Telephone consultation—regarding troubleshooting, hardware repair, expansion, replacement, life-cycle management, software
  • Technology purchasing assistance
  • Vendor referrals
  • Product evaluations, testing, research, recommendations
  • Archdiocesan Web-accessible Email—anti-virus, spam management & blocking, filtering, quarantine
  • Consulting
  • Technology standards and recommendations